Last Updated: [Insert Date]
Welcome to Women Sandals Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.usladysandals.com and all purchases made through our store. By accessing our website or making a purchase, you agree to be bound by these terms.
1. Website Use
1.1 Eligibility
Our website and services are intended for users who are at least 18 years old or accessing the site with parental/guardian supervision.
1.2 Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3 Prohibited Activities
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Use any automated means to access the site without our permission
2. Products and Services
2.1 Product Descriptions
We strive to accurately display the colors, features, and details of our sandals (including Dress Sandals, Flat Sandals, Flip Flops, Footbed Sandals, Outdoor Sandals, Platform Sandals, Sport Sandals, and Wedges). However, actual colors may vary slightly due to monitor settings.
2.2 Product Availability
All products are subject to availability. We may limit quantities and discontinue products at any time without notice.
2.3 Hygiene Considerations
Due to hygiene reasons, certain products (Flip Flops and Footbed Sandals) cannot be returned unless defective. Clearance items are marked as final sale.
3. Orders and Payments
3.1 Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you are authorized to use the payment method.
3.3 Pricing
All prices are in US Dollars (USD) and do not include applicable taxes or shipping fees unless otherwise stated. We reserve the right to adjust prices at any time without notice.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)
4.3 Delivery Areas
We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary depending on your location and customs processing.
4.4 Delivery Issues
If your package is lost or damaged during transit, please contact us immediately at [email protected] with your order number and details of the issue.
5. Returns and Exchanges
5.1 Return Policy
You may return most items within 15 days of receiving your order, provided they are:
- Unused, unworn, and in original condition
- Including all original tags and packaging
- Accompanied by proof of purchase
5.2 Non-Returnable Items
The following items cannot be returned:
- Flip Flops (due to direct foot contact)
- Footbed Sandals (with molded footbeds)
- Clearance items (marked as final sale)
5.3 Return Process
To initiate a return:
- Contact our Customer Service within 15 days of receiving your order
- Wait for approval and return instructions
- Ship your return to: Women Sandals Store Returns, 3525 Stroop Hill Road, Atlanta, US 30303
Return shipping costs are the customer’s responsibility unless the return is due to our error.
5.4 Refunds
Refunds are processed within 3-5 business days after we receive and inspect your return. Shipping fees are non-refundable except for defective/wrong items. Please allow 7-10 business days for the refund to appear on your statement.
5.5 Exchanges
We can exchange items for a different size or color (subject to availability). Price differences will be adjusted accordingly.
6. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Women Sandals Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products. Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Women Sandals Store
3525 Stroop Hill Road
Atlanta, US 30303
Email: [email protected]